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Terms Of Service

Lavender Heart

Terms Of Service

Passion Driven, Health Oriented Products

1001 Nights Soaps are handmade with love and health consciousness. Our soaps are made of natural materials. Please read the product descriptions for ingredients and details. 

 

Customer Communication

We intend to communicate with you promptly and directly in all cases to insure customer satisfaction. Please contact us at any time with any concerns and we will do our best to fulfill your needs. 

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Cancellations

If you wish to cancel an order, please contact us as soon as possible so we can cancel the order before it ships out. If the order has already shipped out, and you wish to return the order for a refund, please observe our refund policy.

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Custom Orders & Special Event Products are Non-Refundable

Given the nature of our products, custom orders can not be returned or refunded for any reason. However, an insurance claim may be processed through USPS if the product is destroyed during shipping. 

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Product Errors and Exchanges

Any issues must be reported to us upon delivery and proof must be emailed to 1001nightssoap@gmail.com - no later than 7 business days from the delivery date or we can not take responsibility. We will replace and ship products with errors at our cost. 

 

Order Information

Upon checkout, please ensure that you have read and understand 1001 Nights Soap Store Policies regarding custom orders, cancellations, replacements, refund policies, and shipping issues.

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Your order confirmation includes 1001 Nights Soap terms of service and all store policies. You are responsible for this information regarding your order. If there is an issue or concern, please contact us immediately upon receipt of the order confirmation.

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Shipping Policy

Please see our Shipping Policy page. 

 

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Thank you,

Madj & Roula

1001nightssoap@gmail.com

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